At Kempsville Building Materials, we understand that garage door problems can be frustrating and disruptive. Below are some frequently asked questions to help you troubleshoot common issues and understand our services better.
Q: Why won't my garage door open?
A: This can be caused by several issues such as power supply problems, dead remote batteries, misaligned sensors, or broken springs. Check these components first, and if the problem persists, give us a call for professional assistance.
Q: How do I fix a garage door that won't close?
A: Ensure that the sensors at the bottom of the door are aligned and free from obstructions. If the door still won't close, it could be an issue with the opener's settings or the door's balance. Contact our technicians for a detailed inspection.
Q: What do I do if my garage door is stuck?
A: Check if there is any obstruction on the tracks or if the springs are broken. Manually try to lift the door to see if it's an opener issue or a mechanical one. For safe and effective solutions, schedule a repair service with us.
Q: How do I reset my garage door opener?
A: Most garage door openers have a reset button or a specific procedure in the user manual. If you're unsure, refer to your manual or contact us for guidance.
Q: Why is my garage door making a loud noise?
A: Noisy garage doors often indicate issues such as worn-out rollers, loose hardware, or lack of lubrication. Regular maintenance and lubrication can prevent these noises. For persistent noise, our experts can identify and fix the problem.
Q: How do I manually open my garage door?
A: Disconnect the opener by pulling the emergency release cord, typically a red cord hanging from the trolley. You can then manually lift the door. Be cautious, especially if the springs are broken, as the door can be heavy.
Q: Why does my garage door only open halfway?
A: This might be due to issues with the opener's limit settings, broken springs, or obstructions on the tracks. Adjusting the limit settings or removing obstructions may help. For more complex issues, our technicians can diagnose and fix the problem.
Q: How do I replace a broken garage door spring?
A: Replacing garage door springs is dangerous and should be done by professionals. Contact us to safely and effectively replace your broken springs.
Q: What should I do if my garage door is off track?
A: Stop using the door immediately to prevent further damage. Call our service team to safely realign and repair the tracks.
Q: How do I adjust the tension on my garage door?
A: Adjusting the tension involves winding or unwinding the torsion springs, which can be dangerous. For your safety, we recommend professional adjustment by our experienced technicians.
Q: Why is my garage door opener flashing and not working?
A: Flashing lights usually indicate an issue such as misaligned sensors, a problem with the opener's logic board, or an obstruction. Refer to your opener's manual or contact us for a thorough inspection.
Q: How do I lubricate my garage door?
A: Use a high-quality garage door lubricant on the rollers, hinges, tracks, and springs. Avoid using grease as it can attract dirt. Regular lubrication helps ensure smooth operation.
Q: Why is my garage door remote not working?
A: Check the batteries and ensure you are within range. Reprogramming the remote or resetting the opener may also help. If these steps don’t work, contact us for further troubleshooting.
Q: How much does it cost to repair a garage door?
A: Repair costs vary depending on the issue. Common repairs like spring replacement, sensor alignment, or track adjustment have different pricing. Contact us for an estimate specific to your needs.
Q: Who can I call for garage door repair near me?
A: For reliable and professional garage door repair in the Outer Banks, call Kempsville Building Materials at 252-455-1576. Our team is ready to assist you.
Q: Can I repair a garage door myself?
A: While minor issues like changing remote batteries can be done yourself, many repairs involve dangerous components like springs and high-tension parts. It's safer to rely on our professional services.
Q: How long does it take to repair a garage door?
A: The duration of a repair depends on the complexity of the issue. Simple fixes might take an hour, while more extensive repairs could take several hours. Our technicians will provide an estimated time upon diagnosis.
Q: What are common garage door problems?
A: Common issues include broken springs, misaligned sensors, worn-out rollers, track obstructions, and opener malfunctions. Regular maintenance can prevent many of these problems.
Q: How do I align the sensors on my garage door?
A: Ensure both sensors are clean and aligned facing each other. Adjust them until the indicator lights are steady. If alignment doesn’t solve the issue, call us for professional help.
Q: Why is my garage door motor running but the door is not moving?
A: This could be due to a disconnected or broken trolley, worn gears, or a stripped opener belt. Our technicians can quickly diagnose and fix these issues.
For any other questions or to schedule a service, contact Kempsville Building Materials at 252-455-1576. We're here to ensure your garage door operates smoothly and securely.